GOOD TO KNOW
Questions, answered
How long will my order take?
Every piece is made to order and dispatched within 2-3 working days.
How much does shipping cost?
UK standard delivery takes 2–4 working days and costs £3.50, or it's free on orders over £115. Next day delivery is £5.00. International delivery costs are calculated at checkout. Please read our delivery policy to learn more.
What is the returns policy?
We offer free returns within 14 days on all UK orders. International orders can also be returned within 14 days, with return shipping at the customer's expense. Items must be unworn and in their original condition. Contact us to start your return, or read our full returns policy.
Where is setsuna jewellery made?
Every piece is designed and handmade in London, one at a time, once you've placed your order.
Will my jewellery tarnish?
Sterling silver may naturally tarnish over time. A soft silver polishing cloth will gently bring back its shine. For more jewellery care tips, read our comprehensive jewellery care guide.
